Privacy Policy
Effective Date: July 2026
Last Updated: July 2026
H2 House of Health ("House of Health", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, create an account, book appointments, purchase products, become a member, or otherwise use our services.
Who We Are
H2 House of Health provides wellness services, appointment booking, memberships, health therapies, and an online merchandise store. We collect only the information necessary to provide and improve these services.
Information We Collect
Depending on how you use our services, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing and Shipping Address
- Appointment and Booking Details
- Membership Information
- Order History
- Payment Information (processed securely through trusted payment providers)
- Device, Browser and IP Information
How We Use Your Information
Your information may be used to:
- Create and manage your account.
- Schedule and manage appointments.
- Process merchandise purchases and memberships.
- Send OTP verification emails.
- Send booking confirmations and reminders.
- Send payment receipts and invoices.
- Provide customer support.
- Improve our website and customer experience.
- Comply with legal obligations.
Email Communications
We use your email address and mobile number to send important transactional communications related to your account and services. These communications may include:
- OTP verification emails.
- Appointment booking confirmations.
- Appointment reminders.
- Appointment cancellation or rescheduling notifications.
- Payment confirmations and invoices.
- Membership updates.
- Merchandise order confirmations and shipping updates.
- Important service announcements.
We do not send unsolicited marketing emails without your consent where required by applicable law.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties.
We may share limited information only with trusted service providers that help us operate our business, including:
- Secure payment processing providers.
- Email delivery service providers.
- Cloud hosting providers.
- Analytics and website monitoring providers.
- Delivery partners for merchandise orders.
These providers process your information only to perform services on our behalf and are expected to protect your information appropriately.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Access to personal information is restricted to authorized personnel who require the information to perform their job responsibilities.
Although no method of transmission over the Internet or electronic storage is completely secure, we continuously review and improve our security practices to safeguard your information.
Data Retention
We retain your personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies
Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and enhance your browsing experience.
For more information, please review our Cookie Policy.
Your Rights
You may have the right to:
- Access your personal information.
- Correct or update inaccurate information.
- Request deletion of your personal information where permitted by law.
- Withdraw consent where applicable.
- Contact us with questions regarding your personal information.
Children's Privacy
Our services are intended for adults or individuals accessing our services with the involvement of a parent or legal guardian where appropriate. We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information without appropriate authorization, please contact us so we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites for your convenience. These websites operate independently and have their own privacy practices. We encourage you to review their privacy policies before providing any personal information. H2 House of Health is not responsible for the content or privacy practices of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. When changes are made, we will revise the "Last Updated" date at the top of this page. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.
Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Contact Us
If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us:
H2 House of Health
47A, Journalist's Colony,
Road No. 70,
Jubilee Hills,
Hyderabad – 500033,
Telangana, India
Email: hello@h2houseofhealth.com
Website:
https://www.h2houseofhealth.com